{"id":32299,"date":"2014-02-17T08:58:09","date_gmt":"2014-02-17T08:58:09","guid":{"rendered":"https:\/\/wp.lvh.me\/blog\/2014\/02\/17\/how-to-solve-issues-with-the-mailrelay-free-email-marketing-interface\/"},"modified":"2022-05-13T17:01:18","modified_gmt":"2022-05-13T17:01:18","slug":"how-to-solve-issues-with-the-mailrelay-free-email-marketing-interface","status":"publish","type":"post","link":"https:\/\/wpstaging.mailrelay.com\/en\/blog\/2014\/02\/17\/how-to-solve-issues-with-the-mailrelay-free-email-marketing-interface\/","title":{"rendered":"How to solve issues with the Mailrelay free email marketing interface"},"content":{"rendered":"<p>Our team found that sometimes users experience problems with the <a href=\"http:\/\/mailrelay.com\/en\"><strong><span style=\"color: #3366ff;\">Mail<\/span>relay<\/strong>, free email marketing<\/a> interface for reasons not attributable to our system, in this cases, some buttons don&#8217;t work properly, menus or elements are not\u00a0 properly displayed, ETC.<\/p>\n<p>Let&#8217;s go over some of these reasons, as we will offer you a basic guide, so you can ensure that everything is properly configured:<\/p>\n<p><strong>1. You should only use Internet Explorer, Chrome or Firefox.<\/strong><\/p>\n<p><strong>2. Make sure that your browser is updated\u00a0 with the latest version<\/strong>, if this is not the case, refresh your browser and try again. Mailrelay does not support older versions of any browsers.<\/p>\n<p><a href=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2014\/02\/chrome-atualizado.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-5501\" style=\"border: 5px solid gray; margin: 5px;\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2014\/02\/chrome-atualizado.jpg\" alt=\"chrome atualizado\" width=\"600\" height=\"250\" \/><\/a><\/p>\n<p><strong>3. Zoom out, just press\u00a0 Control + 0<\/strong>\u00a0or through the display options of your browser.<\/p>\n<p>4. Open an incognito window or private browsing and access Your<a href=\"http:\/\/mailrelay.com\/en\"><strong> Mailrelay, free email marketing\u00a0<\/strong><\/a>account through this window. If you don&#8217;t have any problems while using the system with this window, probably one of your extencions, toolbar or plugin, as they are disabled when using this type of navigation.<\/p>\n<p><a href=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2014\/02\/nova-janela-chrome.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-5502\" style=\"margin: 5px; border: 5px solid gray;\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2014\/02\/nova-janela-chrome.jpg\" alt=\"nova janela chrome\" width=\"600\" height=\"336\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2014\/02\/nova-janela-chrome.jpg 752w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2014\/02\/nova-janela-chrome-300x168.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2014\/02\/nova-janela-chrome-110x61.jpg 110w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>You can learn how to access your <a href=\"http:\/\/mailrelay.com\/en\"><strong>Mailrelay, free email marketing<\/strong><\/a>\u00a0account anonymously:<\/p>\n<p><strong><a href=\"http:\/\/windows.microsoft.com\/en-us\/internet-explorer\/products\/ie-9\/features\/in-private\">Internet Explorer<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/private-browsing-browse-web-without-saving-info\"><strong>Firefox<\/strong><\/a><\/p>\n<p><strong><a href=\"https:\/\/support.google.com\/chrome\/answer\/95464?hl=en-us\">Chrome<\/a><\/strong><\/p>\n<p><strong>5. Disable any proxy, both locally and on your provider.<\/strong><\/p>\n<p>This type of connection can affect the system, and some of the options and buttons you use on\u00a0<a href=\"http:\/\/mailrelay.com\/en\"> Mailrelay, free email marketing<\/a>\u00a0may not work correctly.<\/p>\n<p>If after checking all these points you are still experiencing problems, please contact our support department.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our team found that sometimes users experience problems with the Mailrelay, free email marketing interface for reasons not attributable to our system, in this cases, some buttons don&#8217;t work properly, menus or elements are not\u00a0 properly displayed, ETC. Let&#8217;s go over some of these reasons, as we will offer you a basic guide, so you [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":25968,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[34],"tags":[],"class_list":["post-32299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advancedtutorialsfirst-steps"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to solve issues with the Mailrelay free email marketing interface - Mailrelay<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to solve issues with the Mailrelay free email marketing interface - Mailrelay\" \/>\n<meta property=\"og:description\" content=\"Our team found that sometimes users experience problems with the Mailrelay, free email marketing interface for reasons not attributable to our system, in this cases, some buttons don&#8217;t work properly, menus or elements are not\u00a0 properly displayed, ETC. 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