{"id":34602,"date":"2017-09-15T07:34:36","date_gmt":"2017-09-15T07:34:36","guid":{"rendered":"https:\/\/wp.lvh.me\/blog\/2017\/09\/15\/how-to-differentiate-opt-out-requests-from-different-senders-and-send-them-by-email\/"},"modified":"2022-05-13T17:18:56","modified_gmt":"2022-05-13T17:18:56","slug":"how-to-differentiate-opt-out-requests-from-different-senders-and-send-them-by-email","status":"publish","type":"post","link":"https:\/\/wpstaging.mailrelay.com\/en\/blog\/2017\/09\/15\/how-to-differentiate-opt-out-requests-from-different-senders-and-send-them-by-email\/","title":{"rendered":"How to differentiate opt-out requests from different senders and send them by email"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17312 size-full\" title=\"bajas newsletter\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/bajas-newsletter.png\" alt=\"bajas newsletter\" width=\"630\" height=\"340\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/bajas-newsletter.png 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/bajas-newsletter-300x162.png 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/bajas-newsletter-110x59.png 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>With this improvement, we can automatically notify opt-out requests to customers\/senders, without the need to resend these notifications manually or giving them access to the <a href=\"https:\/\/mailrelay.com\/en\">Mailrelay\u00a0<\/a> panel.<\/p>\n<p>&nbsp;<\/p>\n<p><!--more--><\/p>\n<p>If you send newsletters with only an email address, that change is not relevant.<\/p>\n<p>As always, if you have the email notification of unsubscribe request option enabled on your panel, on<em> &#8220;Settings \/ Email notifications.&#8221;<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17307 size-full\" title=\"baja de newsletter\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter.png\" alt=\"baja de newsletter\" width=\"630\" height=\"398\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter.png 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-300x190.png 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-110x69.png 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>You will receive a notice when a subscriber requests to stop receiving the newsletters.<\/p>\n<p><strong>The problem was, for example, for an agency or a company with several departments, when they had to send a different email address .<\/strong><\/p>\n<p>In the panel, you can see which newsletter originated The request, but it was not possible to give access to all these customers, logically. The only option to notify them was by doing it manually, which was difficult for companies sending a high number of campaigns.<\/p>\n<p>With this enhancement, the unsubscribe report will include the sender who originated the request so that you can forward the message to each company.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17308 size-full\" title=\"baja de newsletter\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-2.png\" alt=\"baja de newsletter\" width=\"367\" height=\"179\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-2.png 367w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-2-300x146.png 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-2-110x54.png 110w\" sizes=\"auto, (max-width: 367px) 100vw, 367px\" \/><\/p>\n<p>To do this automatically, you just need to set up a redirect rule on your email client that will redirect any email received, when the message contains the last phrase of the report, which will be something like:<\/p>\n<p><em><strong>&#8220;The sender of the sending that generated the request was&#8221;:<\/strong> sender@sender.com<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17309 size-full\" title=\"bajas de newsletter\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-3.png\" alt=\"bajas de newsletter\" width=\"514\" height=\"313\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-3.png 514w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-3-300x183.png 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/09\/baja-de-newsletter-3-110x67.png 110w\" sizes=\"auto, (max-width: 514px) 100vw, 514px\" \/><\/p>\n<p>Before we finish, a few remarks:<\/p>\n<p>[su_list icon=&#8221;icon: arrow-right&#8221; icon_color=&#8221;#008af7&#8243;]<\/p>\n<ol>\n<li>For the filter to work, the opt-out notifications option should be enabled.<\/li>\n<li>The process will not function if the opt-out is done using a test newsletter, only for a real campaign.<\/li>\n<li>Always use the last sentence of the report, it may vary depending on the user&#8217;s language.<\/li>\n<\/ol>\n<p>[\/su_list]<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/noesoriano\/?ppe=1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14165 size-full\" title=\"No\u00e9 Soriano\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/01\/noe-soriano.jpg\" alt=\"No\u00e9 Soriano\" width=\"630\" height=\"250\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/01\/noe-soriano.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/01\/noe-soriano-300x119.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2017\/01\/noe-soriano-110x44.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With this improvement, we can automatically notify opt-out requests to customers\/senders, without the need to resend these notifications manually or giving them access to the Mailrelay\u00a0 panel. &nbsp;<\/p>\n","protected":false},"author":7,"featured_media":17312,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[21],"tags":[],"class_list":["post-34602","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to differentiate opt-out requests from different senders and send them 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