{"id":54316,"date":"2026-07-24T09:42:22","date_gmt":"2026-07-24T09:42:22","guid":{"rendered":"https:\/\/wpstaging.mailrelay.com\/blog\/2026\/07\/24\/how-to-send-a-mailing-the-timeless-guide-to-preparing-your-email-campaign\/"},"modified":"2026-07-24T09:42:22","modified_gmt":"2026-07-24T09:42:22","slug":"how-to-send-a-mailing-the-timeless-guide-to-preparing-your-email-campaign","status":"publish","type":"post","link":"https:\/\/wpstaging.mailrelay.com\/en\/blog\/2026\/07\/24\/how-to-send-a-mailing-the-timeless-guide-to-preparing-your-email-campaign\/","title":{"rendered":"How to send a mailing? The timeless guide to preparing your email campaign"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-14172 size-full\" title=\"How to send a mailing\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailing.png\" alt=\"How to send a mailing\" width=\"630\" height=\"340\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailing.png 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailing-300x162.png 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailing-110x59.png 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>Before we talk about how to send a mailing, we need to look at a difference between what would be: <strong>Email marketing vs mass email.<\/strong><\/p>\n<p>Let&#8217;s start with a little exercise, typical of talks and webinars:<\/p>\n<p style=\"padding-left: 30px;\"><strong>How many times a day do you check your email?<\/strong><\/p>\n<p>It&#8217;s almost certainly more than once.<\/p>\n<p style=\"text-align: left;\">And when you check your email, how many <strong>useful<\/strong> emails do you find? Probably very few or none.<\/p>\n<p>So the mindset we have when checking our email is something like: <em>let me see if I can clean out the inbox.<\/em><\/p>\n<p>In other words, the perception is that we&#8217;re going to find a pile of emails that won&#8217;t be of any use to us, and our goal is going to be deleting them one by one.<\/p>\n<p>So, in an environment where <strong>billions of emails are already sent every day<\/strong>, where the average user receives hundreds of emails each day, we want to add our little grain of sand with our mailings and pile even more emails onto the heap.<\/p>\n<p style=\"text-align: center;\">But that&#8217;s not what we want! Here&#8217;s a short summary video:<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/9rgt9qxO_YA?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>The difference between mass email, misunderstood, or bulk email, and email marketing is the <strong>added value<\/strong>.<\/p>\n<p>When we do email marketing, we aim to provide value to our subscribers, beyond the sale.<\/p>\n\n<p><a href=\"https:\/\/promo.mailrelay.com\/email-marketing-gratis\/?utm_source=blog&amp;utm_campaign=alta&amp;utm_medium=post\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter wp-image-13411 size-full\" title=\"Send up to 80,000 emails for free!\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2020\/07\/Envia-tu-newsletter-gratis.png\" alt=\"Send up to 80,000 emails for free!\" width=\"630\" \/><\/a><\/p>\n<h2>\u00b7 Before preparing your mailing, what is email marketing or marketing by email?<\/h2>\n<p>Email marketing is a form of online marketing that uses email as a means of communication between a sending party (<em>the sender<\/em>) and 2 or more recipients (<em>the subscribers<\/em>). Email is used to send a message to the recipients, which can be:<\/p>\n<p style=\"padding-left: 30px;\">\u00b7 Promotional or sales<\/p>\n<p style=\"padding-left: 30px;\">\u00b7 Informational<\/p>\n<p style=\"padding-left: 30px;\">\u00b7 Contact<\/p>\n<p style=\"padding-left: 30px;\">\u00b7 Etc.<\/p>\n<p>In other words, we can use an email campaign as a direct means of communication between us, our company, and a list of subscribers, customers, or contacts who are going to receive our message (<em>email<\/em>).<\/p>\n<p><strong>Ultimately, it&#8217;s a communication tool that will allow us to get our message across, whatever type it may be, to our target audience.<\/strong><\/p>\n<p>This is a simplified and straightforward definition, but I think it works as a foundation for understanding the usefulness and benefits we&#8217;ll discuss now.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/IUgXcaNp0_k?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>\u00b7 Sales vs Marketing?<\/h2>\n<p>These classic marketing concepts mark a difference in our company&#8217;s approach.<\/p>\n<p>When the <strong>orientation is toward sales<\/strong>, the only thing that matters to us is selling.<\/p>\n<p><strong>Of course, this is something vital for every company.<\/strong><\/p>\n<p>However, one thing is to sell as much product as possible without thinking about customers&#8217; needs.<\/p>\n<p>And another thing is to sell while thinking about the customer&#8217;s needs.<\/p>\n<p>Translated into sending mailings, it would be something like sending a pile of emails that might sell a camping tent, work clothes, shoes, etc.:<\/p>\n<p>[su_quote]With no segmentation at all, there&#8217;s no need to even worry about the customer&#8217;s real needs.[\/su_quote]<\/p>\n<p>If they sell something, great, and if they don&#8217;t sell, well, they add more emails to the list. Ultimately it&#8217;s an inefficient technique.<\/p>\n<p>When the orientation is toward marketing, we first think about the customer&#8217;s need, and then we try to sell them exactly what they need or want.<\/p>\n<p>Normally these email campaigns are smaller in terms of email volume, but they are better segmented and more targeted to the customer&#8217;s needs.<\/p>\n<h3>\u25ba  <a href=\"https:\/\/blog.mailrelay.com\/es\/2021\/03\/16\/8-ejemplos-de-email-marketing-brillantes-con-plantillas-de-copy\" target=\"_blank\" rel=\"noopener\">Examples of mailings<\/a> of this type?<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2949 size-full\" title=\"Example of an Amazon email\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2019\/02\/amazon.jpg\" alt=\"Example of an Amazon email\" width=\"630\" height=\"440\" \/><\/p>\n<p>Amazon has segmented according to the customer&#8217;s preferences, based on previous purchases, and shows similar products in this email marketing campaign.<\/p>\n<p>[su_quote]Amazon surely doesn&#8217;t send this mailing to every customer it has in the world. Can you imagine if it did?[\/su_quote]<\/p>\n<p>It&#8217;s segmented by:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Language (Amazon Spain store)<\/li>\n<li>Product type (book)<\/li>\n<li>Category (children&#8217;s book)<\/li>\n<li>Related (books from the same publisher purchased or on a similar topic)[\/su_list]<\/li>\n<\/ul>\n<p style=\"text-align: left;\">This segmentation makes it a relevant email for the person receiving it.<\/p>\n<p>Let&#8217;s look at one more example.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2951 size-full aligncenter\" title=\"Example of a Nestle email\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2022\/05\/nestle.jpg\" alt=\"Example of a Nestle email\" width=\"630\" height=\"340\" \/><\/p>\n<p>In this case the value isn&#8217;t provided through related products of interest to the subscriber, <strong>but through content.<\/strong><\/p>\n<p>Thanks to the segmentation we have of our subscribers, we can identify those who might be interested in cooking recipes, like the cocktails offered in this email.<\/p>\n<blockquote>\n<p style=\"text-align: center;\">[su_quote]We don&#8217;t reach out just to sell; instead we offer useful content based on customers&#8217; preferences[\/su_quote].<\/p>\n<\/blockquote>\n<p><strong>And this is what&#8217;s going to set our strategy apart<\/strong>: we&#8217;re going to try to build a relationship with the customer, not just a sale at any cost.<\/p>\n<p>We&#8217;re going to try to offer usefulness, at an appropriate frequency, without saturating them with emails of little interest, in order to engage the customer.<\/p>\n<p>Likewise, we&#8217;ll aim for them to reply to our emails, to open them, to click on the links. And of course, for our emails to <strong>stand out above the other hundreds of emails<\/strong> we mentioned earlier.<\/p>\n<p>This interaction, or engagement, is going to be key to the results of our email marketing campaigns.<\/p>\n<p>Do you know why?<\/p>\n<h2>\u00b7 Engagement and sending reputation in email marketing<\/h2>\n<p>Engagement or interaction is nothing more and nothing less than the <strong>measure of how subscribers react<\/strong> to the mailings we send them:<\/p>\n<p>[su_list icon=&#8221;icon: check-circle&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Whether they open our emails<\/li>\n<li>They click on the links we include in the emails<\/li>\n<li>They reply to the emails we send them<\/li>\n<li>They move them to a folder<\/li>\n<li>If they receive it in the \u201c<em>junk mail<\/em>\u201d folder and mark it as \u201c<em>wanted mail<\/em>\u201d<\/li>\n<li>How long they read it[\/su_list]<\/li>\n<\/ul>\n<p>These things, among others, and how many times they do them.<\/p>\n<blockquote>\n<p style=\"text-align: center;\"><strong>Will we have all this information in our email marketing tool?<\/strong><\/p>\n<\/blockquote>\n<p>Not all of it. In our tool, and other mass email tools, the usual information is related to opens and clicks, and perhaps forwards.<\/p>\n<blockquote>\n<p style=\"text-align: center;\">So, who has the rest of the information mentioned?<\/p>\n<\/blockquote>\n<p>Mainly the ISPs, such as:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Gmail<\/li>\n<li>Hotmail \/ Outlook.com<\/li>\n<li>Yahoo<\/li>\n<li>AOL[\/su_list]<\/li>\n<\/ul>\n<p>You have to keep in mind that for these companies, the subscribers you have are: <strong>their customer.<\/strong><\/p>\n<p>To you they&#8217;re just another subscriber, but <strong>to them they&#8217;re customers<\/strong>.<\/p>\n<p>Customers who use their email program, customers who see their advertising (<em>which is where they make money<\/em>), etc.<\/p>\n<p>They want their customers to have a good user experience.<\/p>\n<p>To receive only the emails they want, to not find annoying spam in their inbox, <strong>but also to not miss any email that&#8217;s of interest to them.<\/strong><\/p>\n<p>Keep in mind that <strong>the way ISPs get to know subscribers&#8217; preferences is based on their actions.<\/strong><\/p>\n<p>So the actions we saw above would be positive things, which would demonstrate the subscriber&#8217;s interest in the emails we send them.<\/p>\n<p>But if instead of that they did the following:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>They delete the emails without opening them<\/li>\n<li>They mark them as spam<\/li>\n<li>Or worse, as phishing[\/su_list]<\/li>\n<\/ul>\n<p>It would penalize us severely.<\/p>\n<p>[su_box title=&#8221;Important&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]Increasingly, ISPs try to handle this \u201cengagement\u201d with the mailings you send on an individual basis for each subscriber.[\/su_box]<\/p>\n<p>In other words, <strong>to consider each person&#8217;s preferences.<\/strong><\/p>\n<p>For example: in Gmail, if every time you receive an email from \u201cPaco&#8217;s Blinds\u201d you just delete it, nothing will happen the first time, nor the second, but if you delete it 10 or 15 times, most likely those emails will eventually end up in your junk mail folder.<\/p>\n<p>The reason this happens is that Gmail clearly sees that you&#8217;re not interested in them; over time it understands your preferences, and puts those emails in junk so they don&#8217;t bother you.<\/p>\n<p>But if another person does open them and interacts with them, they&#8217;ll keep receiving them as wanted mail.<\/p>\n<h3>\u25ba  But we have to be careful<\/h3>\n<p>Even though ISPs calculate this interaction individually, it&#8217;s taken into account for the domain&#8217;s overall sending reputation.<\/p>\n<p style=\"text-align: center;\">[su_box title=&#8221;Note&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]The domain&#8217;s sending reputation is a history that assesses what has been sent from your domain, and it&#8217;s one of the determining factors when it comes to whether your emails reach the inbox or junk mail [\/su_box]That is, if one person doesn&#8217;t open your emails, nothing happens.<\/p>\n<p>But if you send a mailing to a hundred people and only one opens it, there&#8217;s a problem.<\/p>\n<blockquote>\n<p style=\"text-align: center;\">This will penalize your sending reputation, because the subscribers aren&#8217;t interested in what you send.<\/p>\n<\/blockquote>\n<p>Worse still would be several subscribers marking your emails as Spam; one wouldn&#8217;t matter, but if several do it, your sending reputation will suffer.<\/p>\n<p>And you&#8217;d pay for it in your next email campaigns.<\/p>\n<p>[su_quote]The ISPs will understand that you send unwanted emails and, when in doubt, they won&#8217;t deliver your emails to the inbox.[\/su_quote]<\/p>\n<blockquote>\n<p style=\"text-align: center;\"><strong>A situation that&#8217;s quite difficult to resolve.<\/strong><\/p>\n<\/blockquote>\n<h3>\u25ba  What other things affect the outcome of a mailing or email campaign?<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2954 size-full aligncenter\" title=\"What other things affect the outcome of a send?\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2022\/05\/reputacion-email-marketing.jpg\" alt=\"What other things affect the outcome of a send?\" width=\"599\" height=\"375\" \/><\/p>\n<p>There are many factors we need to take into account:<\/p>\n<p>[su_list icon=&#8221;icon: exclamation-circle&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li><strong>The reputation of the links<\/strong> \u21d2 that is, if you insert a link in your email to a website, the reputation of the linked website. If you link to a low-reputation website, this will penalize the email&#8217;s delivery. So be careful with the links you include in your email (using URL shorteners isn&#8217;t advisable either)<\/li>\n<li><strong>The reputation of the content<\/strong> \u21d2 if the email content is about viagra, the chances of it reaching the inbox are lower than if you talk about cooking recipes.<\/li>\n<li><strong>The reputation of the domain<\/strong> \u21d2 based on the sending history we mentioned earlier.<\/li>\n<li><strong>The quality of the database<\/strong> \u21d2 whether it includes many incorrect accounts, whether it includes spam traps, whether it includes many bounced emails, etc.<\/li>\n<li><strong>Proper configuration<\/strong> \u21d2 SPF, for example.<\/li>\n<li><strong>Individual preferences<\/strong> \u21d2 has the subscriber opened your emails in the past? Have they deleted them? Have they marked them as spam?<\/li>\n<li><strong>The email design<\/strong><\/li>\n<li><strong>The reputation of the sending IP<\/strong> \u21d2 this depends on the <a href=\"https:\/\/mailrelay.com\/es\/\" target=\"_blank\" rel=\"noopener\">email marketing tool<\/a> you use.[\/su_list]<\/li>\n<\/ul>\n<p>Notice how interesting; of all the previous points, if you think about it:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Only one depends on the subscriber \u21d2 their preferences and past actions<\/li>\n<li>Only one depends on the tool used \u21d2 the reputation of the IP[\/su_list]<\/li>\n<\/ul>\n<p>The rest of the factors depend on you and how you do things.<\/p>\n<p>[su_box title=&#8221;Take special care&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]After sending, the email marketing tool will inform you of the emails delivered. But it doesn&#8217;t have information about which folder they end up in. We don&#8217;t know if they go to the inbox or to junk mail.[\/su_box]<\/p>\n<p>But going back a bit to what we&#8217;ve explained throughout this post, let&#8217;s move on to the next question.<\/p>\n<blockquote>\n<p style=\"text-align: center;\"><strong>If we&#8217;ve never sent a mailing before, we&#8217;ll have a good reputation, right?<\/strong><\/p>\n<\/blockquote>\n<p>The answer is no. If you&#8217;ve never sent a mailing, you have no reputation, neither good nor bad.<\/p>\n<p>Normally that means you should be very careful with your first sends. Something we&#8217;re going to look at in detail in the next section. Let&#8217;s go!<\/p>\n<h2>\u00b7 How to start working with an existing database?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-14173\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/bases-de-datos-de-email.png\" alt=\"How to start working with an existing database?\" width=\"630\" height=\"340\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/bases-de-datos-de-email.png 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/bases-de-datos-de-email-300x162.png 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/bases-de-datos-de-email-110x59.png 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>In the previous point we talked about the importance of providing value in our emails.<\/p>\n<p>About how fundamental \u201c<em>engagement<\/em>\u201d with subscribers is, the interaction.<\/p>\n<p>About all the aspects that influence the delivery of our emails.<\/p>\n<blockquote>\n<p style=\"text-align: center;\">Now, with all that knowledge we&#8217;re ready to start our email marketing campaign<\/p>\n<\/blockquote>\n<p>At this point I&#8217;m assuming you already have a list of subscribers, whether of former customers, contacts you&#8217;ve made at a trade fair, etc.<\/p>\n<p>We&#8217;ll talk about acquisition another time, but right now we have to talk about getting started when you already have a list.<\/p>\n<h3><strong>\u25ba  Why work with an existing email list?<\/strong><\/h3>\n<p>Because starting with a list is <strong>much more likely to generate problems than the opposite.<\/strong><\/p>\n<p>Interesting, isn&#8217;t it?<\/p>\n<p>It seems like it would be easier to run email campaigns if we already have contacts.<\/p>\n<p>But that&#8217;s not always the case.<\/p>\n<p>There are problems that are difficult to solve, and that&#8217;s why it&#8217;s important to make it clear how to work with an existing email list.<\/p>\n<p>[su_quote]Let&#8217;s be clear: the problem is the quantity.[\/su_quote]<\/p>\n<blockquote>\n<p style=\"text-align: center;\"><strong>Remember that at the beginning we talked about the domain&#8217;s historical sending reputation?<\/strong><\/p>\n<\/blockquote>\n<p>If we&#8217;ve never sent an email marketing campaign using our domain before, and suddenly we send a mailing of 5 or 10 emails, most likely nothing will happen.<\/p>\n<p><strong>But if we go from sending nothing to sending 10,000 emails, then something can happen.<\/strong><\/p>\n<p>The ISPs (remember Gmail, Hotmail, Yahoo\u2026) have historical records, and this enormous sudden growth will seem \u201csuspicious\u201d to them.<\/p>\n<p>Some of the questions these ISPs might ask are the following:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>How can this enormous increase be explained?<\/li>\n<li>Could it be a purchased list or emails obtained by less-than-legitimate means?<\/li>\n<li>What do the contacts do when they receive the emails? Do they open them? Do they mark them as Spam?<\/li>\n<li>Does the list itself cause problems? Incorrect emails? Bounced ones? At what volume?[\/su_list]<\/li>\n<\/ul>\n<p>With these things, the more failures the worse; it&#8217;s not the same for 24 of the 10,000 to bounce as it is for 1,000 to bounce.<\/p>\n<h3>\u25ba  But what is this business of bounces we keep mentioning?<\/h3>\n<p>A bounce indicates that the message couldn&#8217;t be delivered to the email address given as the destination. It can happen for various reasons.<\/p>\n<p>We have two possible types of bounce:<\/p>\n<p>[su_list icon=&#8221;icon: exclamation-circle&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li><strong>Soft bounces \u21d2<\/strong> which would indicate a temporary error, and possibly on a later attempt the message can be delivered<\/li>\n<li><strong>Hard bounces \u21d2<\/strong> which indicate a definitive error, so it&#8217;s not worth trying to send again[\/su_list]<\/li>\n<\/ul>\n<p>And some of the errors we might get would be:<\/p>\n<p>[su_list icon=&#8221;icon: exclamation-circle&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li><strong>Bad-configuration<\/strong> \u21d2 there&#8217;s some error in the destination server&#8217;s configuration that prevents delivering the message<\/li>\n<li><strong>Bad-connection<\/strong> \u21d2 there are connection problems that prevent delivering the message to the destination email<\/li>\n<li><strong>Bad-domain<\/strong> \u21d2 the destination domain is incorrect and the message can&#8217;t be delivered<\/li>\n<li><strong>Bad-mailbox<\/strong> \u21d2 in this case the domain is correct, but the recipient&#8217;s address isn&#8217;t, or doesn&#8217;t exist. For example, doesnotexist@hotmail.com; hotmail.com is correct, but \u201cdoesnotexist\u201d may be incorrect.<\/li>\n<li><strong>Content-related<\/strong> \u21d2 the message wasn&#8217;t delivered for reasons related to the content (it looks like spam)[\/su_list]<\/li>\n<\/ul>\n<blockquote>\n<p style=\"text-align: center;\">There are many more possibilities to take into account; if you&#8217;re curious about the topic, you can find much more information in the<a href=\"https:\/\/blog.mailrelay.com\/es\/2014\/10\/02\/motivos-de-rebote-y-posibles-soluciones\" target=\"_blank\" rel=\"noopener noreferrer\"> following post<\/a>.<\/p>\n<\/blockquote>\n<p>However, the ones that should worry us most in the case we&#8217;re discussing would be <strong>&#8220;bad-domain&#8221; and &#8220;bad-mailbox&#8221;.<\/strong><\/p>\n<p>When working with an existing email list to which we haven&#8217;t sent email marketing campaigns before, it&#8217;s possible that some addresses are wrong for some of the following reasons:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Because they were recorded incorrectly at the time<\/li>\n<li>Because the recipients no longer exist<\/li>\n<li>The domain has expired[\/su_list]<\/li>\n<\/ul>\n<h3>\u25ba  There&#8217;s a particularly dangerous case for your email campaigns: Spamtraps<\/h3>\n<p>Spamtraps, or spam traps, are email addresses that shouldn&#8217;t receive emails from anyone:<\/p>\n<blockquote>\n<p style=\"text-align: center;\">[su_quote]\u201cSpamtraps are email addresses created and maintained by ISPs and third-party blacklist companies for the sole purpose of detecting spam senders. Using this type of address in an email can damage your reputation and get you added to blacklists.\u201c (Source: Microsoft)[\/su_quote]<\/p>\n<\/blockquote>\n<p>In short, if we send an email to a spamtrap we&#8217;ll suffer penalties.<\/p>\n<p><strong>Although spamtraps are created by the ISPs<\/strong> (Gmail, Hotmail, \u2026), sometimes it also happens that a \u201cnormal\u201d email turns into a spamtrap.<\/p>\n<blockquote>\n<p style=\"text-align: center;\">How does this happen?<\/p>\n<\/blockquote>\n<p>It can happen when a normal email stops being used by the user.<\/p>\n<p>Over time the ISPs start returning bounces when you send to this email, indicating that no more messages can be delivered to it.<\/p>\n<p>When a reasonable amount of time has passed, they turn this disused email into a spamtrap.<\/p>\n<blockquote>\n<p style=\"text-align: center;\">The reasonable time frame allows those who send emails to this recipient to receive the bounces and stop sending.<\/p>\n<\/blockquote>\n<p>After the reasonable time frame, and since the email is assumed to no longer be used by a person, it&#8217;s understood that it couldn&#8217;t have subscribed to any mailing list.<\/p>\n<p>And therefore whatever it receives will be spam.<\/p>\n<p>[su_box title=&#8221;You may also be interested in&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]<a href=\"https:\/\/blog.mailrelay.com\/es\/2015\/07\/09\/que-son-las-spamtraps\" target=\"_blank\" rel=\"noopener noreferrer\">What are spamtraps?<\/a> [\/su_box]<\/p>\n<blockquote>\n<p style=\"text-align: center;\">What should we take away from all this?<\/p>\n<\/blockquote>\n<p>That our existing contact base, if it&#8217;s never been sent an email campaign, or hasn&#8217;t been sent anything in a long time, may present problems in the form of:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Incorrect emails<\/li>\n<li>Spamtraps[\/su_list]<\/li>\n<\/ul>\n<p>Don&#8217;t worry, now we&#8217;ll see the ways in which we&#8217;ll have to tackle these problems.<\/p>\n<p>[su_box title=&#8221;What you should never do&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]Send a first mailing thinking that this way the incorrect emails will be detected and the database will \u201cbe cleaned.\u201d What we&#8217;ll actually be doing is ruining our sending reputation. The greater the volume, the more problems.[\/su_box]<\/p>\n<h2>\u00b7 First steps to follow when working with your existing email list<\/h2>\n<p>As we&#8217;ve seen that there are a number of possible errors and problems that can arise, then, to the extent of our abilities, we should review our subscriber list before sending email campaigns, to see:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Whether there are duplicate or incorrect emails<\/li>\n<li>See if it includes suspicious emails (donotsend@mail.com, spam@example.com)<\/li>\n<li>Check the number of bounces on import (if the tool offers us this information)<\/li>\n<li>Check the dates on which we acquired the emails[\/su_list]<\/li>\n<\/ul>\n<p>The better we review this, the fewer problems we&#8217;ll have later.<\/p>\n<p>If when importing the list into the tool we see that the volume of bounces is very high, <strong>be careful!<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14057 size-full aligncenter\" title=\"List of bounces\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing.jpg\" alt=\"List of bounces\" width=\"630\" height=\"340\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-300x162.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-110x59.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<blockquote>\n<p style=\"text-align: center;\">High volume of bounces on import = potential problems<\/p>\n<\/blockquote>\n<h3>\u25ba  What could be an effective solution?<\/h3>\n<p>Segmenting our list, or in other words, dividing the list into smaller lists.<\/p>\n<p>So that, instead of sending the first email campaign to the entire list, we send it only to a small percentage.<\/p>\n<p>And if we&#8217;ve previously checked the date, we&#8217;ll try to send first to the emails we&#8217;ve obtained most recently, since they&#8217;re more likely to be correct (and the person is more likely to remember us, of course).<\/p>\n<h3>\u25ba  How much should we segment? What size should we make the lists?<\/h3>\n<p>We should make our lists as small as possible within what&#8217;s manageable.<\/p>\n<p>For example, if you have 100,000 contacts, maybe making 4 groups of 25,000 is too few.<\/p>\n<p>But if you have 5,000 contacts, you could easily make groups of 500, and even a first and second group of 250.<\/p>\n<p>Once we have these divisions\/groups, we&#8217;ll prepare the first send.<\/p>\n<h3>\u25ba  The first send is fundamental<\/h3>\n<p>Before sending the first email marketing campaign, <strong>lower the sending speed<\/strong> of the mailing platform so the emails go out little by little.<\/p>\n<p>That way the potential errors that occur will be more spaced out over time. It&#8217;s not the same for 500 bounces to be generated in 1 minute as in 5 hours.<\/p>\n<p>Always do this, not just on the first campaign; we should send mailings as slowly as we can.<\/p>\n<p>If it&#8217;s a one-off offer with a set duration, we won&#8217;t be able to go past the deadline, but in other cases we can send more slowly.<\/p>\n<p><strong>Don&#8217;t use a recently registered domain. <\/strong>Sending mailings with recently registered domains is a common practice among spammers!<\/p>\n<p>If we&#8217;re not in a hurry, what we can do is start sending our internal corporate emails and wait the recommended amount of time to avoid the penalty. This time will be a minimum of 15 days for the penalty lists we mentioned earlier, and in the case of the ISPs&#8217; internal filters we&#8217;d recommend 3 months of prior activity.<\/p>\n<p>[su_box title=&#8221;You may also be interested in&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]<a href=\"https:\/\/blog.mailrelay.com\/es\/2014\/06\/19\/por-que-no-debemos-usar-dominios-recien-registrados-como-remitentes\" target=\"_blank\" rel=\"noopener noreferrer\">Why we shouldn&#8217;t use recently registered domains as senders<\/a>[\/su_box]<\/p>\n<p><strong>Configure the SPF record correctly. <\/strong>Regardless of the email marketing provider we use, this configuration is key, so we&#8217;re going to look at it in a bit more detail.<\/p>\n<p>You can learn more in depth here about how to <a href=\"https:\/\/blog.mailrelay.com\/es\/2019\/03\/22\/mailrelay-v3-configurando-el-spf-dominio-personalizado-y-dkim\" target=\"_blank\" rel=\"noopener\">create an SPF record for Mailrelay<\/a>.<\/p>\n<h2>\u00b7 What is the SPF record and why is it so important for the email marketing strategy?<\/h2>\n<p>The <a href=\"https:\/\/blog.mailrelay.com\/es\/2019\/03\/22\/mailrelay-v3-configurando-el-spf-dominio-personalizado-y-dkim\" target=\"_blank\" rel=\"noopener\">SPF protocol<\/a> (Sender Policy Framework) is perhaps one of the most widely used in the fight against spam or junk mail.<\/p>\n<p>It&#8217;s a record we configure in the DNS of the domain from which we want to send our mailings.<\/p>\n<p>This is then used so that the server receiving the email compares the sender&#8217;s domain against the list of machines that are authorized to send messages from that domain, and based on the SPF makes the appropriate decisions to let the email through, block it, or let it through under certain conditions.<\/p>\n<p>&nbsp;<\/p>\n<p>[su_box title=&#8221;For example&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]When we send a message from an email marketing tool, it goes out, or is sent, from the tool&#8217;s servers. So on our domain, we have to indicate that we \u201callow\u201d emails to be sent from there, on our behalf.<\/p>\n<p>That&#8217;s exactly what we do: indicate that we grant permission to send emails on behalf of our domain, and if we don&#8217;t do so, there&#8217;s a much greater chance they&#8217;ll end up in junk mail.[\/su_box]<\/p>\n<p>Activating the SPF protocol isn&#8217;t complicated; you simply have to access the DNS server and there indicate that you want to make use of it, as well as define a series of modifying parameters.<\/p>\n<p>For example, this line would serve as an SPF for Mailrelay:<\/p>\n<blockquote>\n<p style=\"text-align: center;\">[v=spf include:tucuenta.ip-zone.com a mx -all]<\/p>\n<\/blockquote>\n<p>In any case it&#8217;s an essential configuration that you need to review carefully before launching your first send.<\/p>\n<p>[su_box title=&#8221;You may also be interested in&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]<a href=\"https:\/\/blog.mailrelay.com\/es\/2019\/03\/22\/mailrelay-v3-configurando-el-spf-dominio-personalizado-y-dkim\" target=\"_blank\" rel=\"noopener\">How to create an SPF record for Mailrelay<\/a>[\/su_box]<\/p>\n<p>Your domain provider can also give you a hand with this configuration.<\/p>\n<p>And of course so can the support team of the email marketing tool you&#8217;re going to use.<\/p>\n<h3>\u25ba  How can we check that the SPF is properly configured?<\/h3>\n<p>It&#8217;s very easy; there are several ways, but let&#8217;s look at how to do it simply by sending ourselves an email to Gmail.<\/p>\n<p>In Gmail we have to open the menu in the top-right part of the email, and choose the option \u201c<em>Show original<\/em>\u201d.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14059 size-full aligncenter\" title=\"Check your SPF record in gmail\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-spf.jpg\" alt=\"Check your SPF record in gmail\" width=\"630\" height=\"361\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-spf.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-spf-300x172.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-spf-110x63.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>That will show us a screen where we can view the email&#8217;s headers.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14060 size-full\" title=\"Headers of an email\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-spf-2.jpg\" alt=\"Headers of an email\" width=\"594\" height=\"240\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-spf-2.jpg 594w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-spf-2-300x121.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-spf-2-110x44.jpg 110w\" sizes=\"auto, (max-width: 594px) 100vw, 594px\" \/><\/p>\n<p>And this way we can check whether it indicates:<\/p>\n<blockquote>\n<p style=\"text-align: center;\"><strong>spf=pass<\/strong><\/p>\n<\/blockquote>\n<p>In that case we have the correct configuration.<\/p>\n<p>Okay, let&#8217;s recap what we&#8217;ve done so far:<\/p>\n<p>[su_list icon=&#8221;icon: arrow-circle-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>We&#8217;ve reviewed the database, looking for emails that might be incorrect<\/li>\n<li>We&#8217;ve divided the database into small groups<\/li>\n<li>We&#8217;ve done the configurations recommended by our email marketing provider[\/su_list]<\/li>\n<\/ul>\n<p>Now the time has come to send ourselves a test<\/p>\n<h2>\u00b7 How to do a test send correctly?<\/h2>\n<p>Before sending the email campaign, it doesn&#8217;t hurt to send ourselves some tests of the <a href=\"https:\/\/blog.mailrelay.com\/es\/2020\/06\/23\/plantillas-de-copy-listas-para-email-marketing\" target=\"_blank\" rel=\"noopener\">email design<\/a> to our own inboxes, to check that everything is fine.<\/p>\n<p>Ideally we&#8217;d have several emails across several ISPs, on Gmail, on Hotmail, on Yahoo, on our own domain, as many as possible so we can test properly.<\/p>\n<p>As for the test, <strong>it&#8217;s a good idea to make it as realistic as possible<\/strong>.<\/p>\n<p>That is, let&#8217;s not send something like this:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Subject: let&#8217;s see if it arrives<\/li>\n<li>Text: asdfasdfsdf[\/su_list]<\/li>\n<\/ul>\n<p>Let&#8217;s send an email with content as close as possible to what we&#8217;re going to send our subscribers, to really check how it arrives. And also in case the sending tool offers some spam scoring tool.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14061 size-full aligncenter\" title=\"Spam report\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-valoracion-spam.jpg\" alt=\"Spam report\" width=\"630\" height=\"327\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-valoracion-spam.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-valoracion-spam-300x156.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/como-hacer-un-mailing-valoracion-spam-110x57.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>With this utility the tool gives us information about the content of the email we want to send. So we can make corrections before sending.<\/p>\n<p>That&#8217;s why it&#8217;s important that the design be the one we&#8217;re going to use later.<\/p>\n<p>We also have external tools available to check the email we want to send:<\/p>\n<blockquote>\n<p style=\"text-align: center;\"><a href=\"http:\/\/verifier.mailrelay.com\/es\" target=\"_blank\" rel=\"noopener noreferrer\">Mailrelay Verifier<\/a><\/p>\n<\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14062 size-full aligncenter\" title=\"mailrelay verifier\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailrelay-verifier.jpg\" alt=\"mailrelay verifier\" width=\"630\" height=\"293\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailrelay-verifier.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailrelay-verifier-300x140.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailrelay-verifier-110x51.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<blockquote>\n<p style=\"text-align: center;\"><a href=\"http:\/\/www.mail-tester.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mail tester<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14065 size-full aligncenter\" title=\"mail tester\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mail-tester.jpg\" alt=\"mail tester\" width=\"630\" height=\"360\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mail-tester.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mail-tester-300x171.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mail-tester-110x63.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p><\/blockquote>\n<p>With these tools and our own emails we can run a good series of tests that give us an idea of the results we can expect.<\/p>\n<p>In the next chapter we&#8217;re going to look at more about the content we&#8217;re going to send with the first email.<\/p>\n<p>Let&#8217;s get to it!<\/p>\n<h2>\u00b7 Preparing the content of the first introduction send<\/h2>\n<p>We already have the database ready, and the configuration too. We&#8217;ve talked about the importance of running tests with the content we&#8217;re going to send in our mailing.<\/p>\n<p>The email design.<\/p>\n<p>But what content do we send?<\/p>\n<p>We&#8217;re working under the assumption that we already have a list of subscribers.<\/p>\n<p>Earlier we already discussed the possibility that some of the emails we have may no longer exist or be incorrect. But even if they&#8217;re correct, the contacts we have may:<\/p>\n<p>[su_list icon=&#8221;icon: arrow-circle-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>No longer be customers<\/li>\n<li>Not remember our company<\/li>\n<li>Be customers but not want to receive our emails regularly<\/li>\n<li>Be contacts who gave their email at the time but are no longer interested[\/su_list]<\/li>\n<\/ul>\n<p><strong>The more time that has passed<\/strong>, the more likely it is that the contacts don&#8217;t remember that they gave us their email, and we don&#8217;t want to bother them or make a bad first impression.<\/p>\n<p>So, what do we do?<\/p>\n<p><strong>I think a good option is to introduce ourselves.<\/strong><\/p>\n<p>[su_box title=&#8221;Example of a first mailing&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]&#8221;Good morning [name]<\/p>\n<p>I&#8217;m writing to you from (company name); a while ago we asked for your email, when you hired us for (service hired, category, product).<\/p>\n<p>Although we haven&#8217;t sent you anything since then, we&#8217;re about to launch our (monthly, weekly, etc.) newsletter where we&#8217;ll cover many interesting topics:<\/p>\n<p>\u21d2 List of topics<\/p>\n<p>\u21d2 More topics<\/p>\n<p>If you&#8217;re interested in these topics you don&#8217;t have to do anything; we&#8217;ll send you the emails every (month, week, etc.).<\/p>\n<p>If, on the other hand, you don&#8217;t want to receive any more emails, you can unsubscribe now (unsubscribe link).<\/p>\n<p>For any other questions you may have, don&#8217;t hesitate to reply to this email, or call us at (include number). I&#8217;ll take this opportunity to say hello and welcome you to our newsletter.&#8221;[\/su_box]<\/p>\n<p>The truth is we don&#8217;t need to complicate things much more, since it&#8217;s an introduction email. In addition to the text we can include the company logo and a few more details.<\/p>\n<p>But don&#8217;t overload it; if it looks too commercial it&#8217;s much more likely that the recipient will just delete it.<\/p>\n<p>With this first mailing we achieve several goals:<\/p>\n<p>[su_list icon=&#8221;icon: arrow-circle-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Tell the subscriber who we are and how we know them, why we have their contact.<\/li>\n<li>What content we&#8217;re going to send them and how often<\/li>\n<li>Give the subscriber the option to unsubscribe if they&#8217;re not interested[\/su_list]<\/li>\n<\/ul>\n<h3>\u25ba  Why is the unsubscribe link in our mailings so important?<\/h3>\n<p>We might think it&#8217;s counterproductive to give them the option to unsubscribe too easily, but that&#8217;s not the case.<\/p>\n<p>If we don&#8217;t offer a clear option to unsubscribe, it&#8217;s very possible that they&#8217;ll mark our emails as spam, and it will penalize us.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14066 size-full aligncenter\" title=\"introduction mailing\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailing-de-presentacion.jpg\" alt=\"introduction mailing\" width=\"630\" height=\"443\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailing-de-presentacion.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailing-de-presentacion-300x211.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/mailing-de-presentacion-110x77.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>As you can see in the previous image, the button Gmail offers to mark an email as spam is very visible. It&#8217;s very accessible, so if we don&#8217;t offer an option for the subscriber to unsubscribe, this will be the option they use.<\/p>\n<p>An option that will affect our sending reputation, and that can cause our subsequent emails not to reach their destination. <strong>Not even the people who do want to receive them.<\/strong><\/p>\n<p>Also, remember everything we&#8217;ve talked about regarding engagement and its importance.<\/p>\n<p>Therefore, we don&#8217;t want to have subscribers who aren&#8217;t interested in receiving our emails, so we offer them the option to unsubscribe.<\/p>\n<h3>\u25ba  Can we do it even better?<\/h3>\n<p>Well, the truth is yes, we have an even better option to keep only the subscribers who are going to be genuinely interested.<\/p>\n<p>The option would be, in this case, to <strong>send a first email with a link<\/strong> that leads to a page where we can sign up for the list.<\/p>\n<p>This way we can be sure that the subscribers who click the link and register really will be interested in receiving the emails we&#8217;re going to send them.<\/p>\n<p>There will be fewer of them, but we&#8217;ll get better results with our campaigns. Remember that in email marketing quality is more important than quantity.<\/p>\n<h3>And from this first send onward, how often are we going to send?<\/h3>\n<p>We have to think about a sending frequency for our email campaigns that allows us to:<\/p>\n<p>[su_list icon=&#8221;icon: hand-o-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Keep the subscriber from forgetting about us<\/li>\n<li>And also not overwhelm them with too many emails[\/su_list]<\/li>\n<\/ul>\n<p>As a general rule, it&#8217;s best to avoid extremes: neither sending an email every 6 months nor one every day.<\/p>\n<p>[su_box title=&#8221;My recommendation&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]It&#8217;s best to start with a reasonable frequency, 1 mailing weekly or every 15 days, and from there, watching the statistics, start running tests. [\/su_box]<\/p>\n<p>That said, remember that sending for the sake of sending won&#8217;t do us any good.<\/p>\n<p>Each send we make has to have a goal, or be framed within a strategy.<\/p>\n<p>[su_list icon=&#8221;icon: check-circle&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Sell a product or service<\/li>\n<li>Share content from our blog, framed within a content marketing strategy<\/li>\n<li>Show a new product or service<\/li>\n<li>Or simply seek the contacts&#8217; opinion[\/su_list]<\/li>\n<\/ul>\n<p>Avoid self-promotion in your mailings whenever possible.<\/p>\n<p>Remember those newsletters full of company news from the company that sent them? Nobody reads that, it&#8217;s boring.<\/p>\n<p>We have to think about the subscribers&#8217; interests, to give subscribers what they need, and to keep them interested until the time comes when we try to sell to them again.<\/p>\n<h2>\u00b7 What do we do if we don&#8217;t have a list?<\/h2>\n<p>If we start with 0 subscribers we&#8217;ll be avoiding some problems. It&#8217;s clear that we&#8217;ll have others, like the limited initial impact of our actions.<\/p>\n<p>What&#8217;s clear is that we have to maximize our ability to capture emails, so that the traffic we bring in gets registered.<\/p>\n<p>But before starting, there&#8217;s something we need to have properly configured: the SPF record we mentioned earlier.<\/p>\n<p>This is going to be very necessary, even if we start without a list, it&#8217;s necessary for sending emails from whichever email marketing tool you choose.<\/p>\n<p>If you didn&#8217;t do this configuration in the previous chapter, do it now.<\/p>\n<h3>Ways to capture subscribers, types of opt-in<\/h3>\n<p><strong>\u25ba What is single opt-in?<\/strong> <strong>\u21d2<\/strong> in this case the visitor arrives at our site, enters their details in the form (name, email, etc.) and registers.<\/p>\n<p>The email is registered directly on the list and the user doesn&#8217;t have to do anything else. In some cases the subscriber may receive an email informing them of the subscription, but it will be a purely informational email.<\/p>\n<p><strong>\u25ba What is double opt-in?<\/strong> <strong>\u21d2<\/strong> on the contrary, in this case, the user arrives at our website and registers on the form.<\/p>\n<p>To validate the email and have it activated on our subscriber list and database, the user must first confirm the subscription by clicking a link they&#8217;ll receive in an email. That is, they receive an email informing them of the subscription, which also includes a link that they must click to validate the subscription.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14069 size-full aligncenter\" title=\"Example of double opt-in\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/doble-opt-in.jpg\" alt=\"Example of double opt-in\" width=\"630\" height=\"370\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/doble-opt-in.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/doble-opt-in-300x176.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/doble-opt-in-110x65.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>Email marketing tools like <strong>Mailrelay work only with double opt-in<\/strong> because of the following advantages it offers:<\/p>\n<p>[su_list icon=&#8221;icon: thumbs-o-up&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>It prevents the inclusion of incorrect emails on the list, which can affect the sending reputation (bounces)<\/li>\n<li>It prevents malicious actions, like registering other people without any verification<\/li>\n<li>It prevents registrations originating from internet bots[\/su_list]<\/li>\n<\/ul>\n<p>In general, double opt-in helps us generate <strong>subscriber lists with fewer errors and with subscribers genuinely interested<\/strong> in being subscribed.<\/p>\n<h2>\u00b7 How are we going to capture subscribers for our list?<\/h2>\n<p>For this we have countless options to grow our <a href=\"https:\/\/blog.mailrelay.com\/es\/2018\/01\/04\/lista-de-suscriptores-2\" target=\"_blank\" rel=\"noopener\">subscriber list<\/a>, from offline options, like capturing contacts at trade fairs, to the different online promotions we can generate.<\/p>\n<p>In the online world it&#8217;s common to use some type of subscription form. It can be the typical subscription bar or form, which almost hides somewhere on the website.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14072 size-full aligncenter\" title=\"Newsletter subscription bar\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/barra-suscripcion-newsletter.jpg\" alt=\"Newsletter subscription bar\" width=\"630\" height=\"327\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/barra-suscripcion-newsletter.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/barra-suscripcion-newsletter-300x156.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/barra-suscripcion-newsletter-110x57.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>If we set up the subscription bar this way we have several problems:<\/p>\n<p>[su_list icon=&#8221;icon: thumbs-o-down&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>It&#8217;s not overly visible, going somewhat unnoticed<\/li>\n<li>It doesn&#8217;t present a particularly interesting offer[\/su_list]<\/li>\n<\/ul>\n<p>But in any case this is always better than not having any subscription method on our website.<\/p>\n<p>At any rate it&#8217;s easily improvable, for example: by offering trend tips in exchange for the subscription.<\/p>\n<p>As in this other case, where in exchange for the subscription they offer us cooking recipes.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14073 size-full aligncenter\" title=\"Subscription form offering cooking recipes\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/formulario-suscripcion.jpg\" alt=\"Subscription form offering cooking recipes\" width=\"630\" height=\"361\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/formulario-suscripcion.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/formulario-suscripcion-300x172.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/formulario-suscripcion-110x63.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<h3><strong>\u25ba  What would be more effective for capturing the visitor&#8217;s email?<\/strong><\/h3>\n<p>Offering the subscriber something as tangible as possible, such as a discount on their first purchase.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14076 size-full aligncenter\" title=\"Popup with a discount for subscribing\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/popup.jpg\" alt=\"Popup with a discount for subscribing\" width=\"630\" height=\"432\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/popup.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/popup-300x206.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/popup-110x75.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>This is one of the most effective ways to get the subscription, because the user receives something tangible in exchange for giving their email.<\/p>\n<p>Then we also have to keep in mind that we can capture emails just as they are, or capture them segmented; look at the following example.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-14077 size-full\" title=\"Segment subscribers with a popup\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/popup2.jpg\" alt=\"Segment subscribers with a popup\" width=\"630\" height=\"305\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/popup2.jpg 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/popup2-300x145.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/popup2-110x53.jpg 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>Here the visitor is shown a popup specific to the section they&#8217;ve accessed. So that, if they subscribe, we&#8217;ll have their preferences as well as their email.<\/p>\n<p>Creating different subscription forms for each section of the website can mean more work, but it will also make our email campaigns more effective.<\/p>\n<h2>\u00b7 Some tricks to make your popups more effective<\/h2>\n<h3>A) Judgment shortcuts<\/h3>\n<p>Normally, we humans tend to take shortcuts in our reasoning; for example, we tend to think that more expensive products are better, or that whatever the majority does or uses is best for us too.<\/p>\n<p>These judgment shortcuts allow us to make quick decisions, and in our day-to-day they&#8217;re very useful for not having to stop and think about every little decision we make.<\/p>\n<p>We can use this trait to our advantage in the popups we create, taking advantage, for example, of the reasoning that what&#8217;s good for the majority will be good for us too.<\/p>\n<p style=\"text-align: left;\">[su_box title=&#8221;For example&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]You can show in your popup the number of customers or subscribers you have. If it&#8217;s a high number it will increase social proof[\/su_box]<\/p>\n<h3>B) Returning favors<\/h3>\n<p>Another very human trait is returning the favors done for us. It&#8217;s something necessary, because to live in society we often need to help one another.<\/p>\n<p>And whoever doesn&#8217;t return favors can find themselves excluded from society. That&#8217;s why when someone does us a favor we feel compelled to return it.<\/p>\n<p>And this is something we can take advantage of in our popups.<\/p>\n<p>On one hand we can program the popup so it&#8217;s not instant, but rather appears a little while later, so the visitor has already found what they were looking for on our website (information, tips, a tutorial, etc.), and once we&#8217;ve already \u201coffered them something\u201d <strong>we ask for their email in return<\/strong>.<\/p>\n<p>If we also give them something more like an ebook or a course related to what they searched for, all the better.<\/p>\n<h3>C) Rejection and retreat<\/h3>\n<p>This is a trick based on the previous one, reciprocity; it complements it and works very well with the discounts we can offer.<\/p>\n<p>The popups we&#8217;ll use to take advantage of this strategy will be programmed to appear when the user is about to leave the website, moving the mouse pointer toward the top of the page.<\/p>\n<p>The tactic is based on us making an offer, which would be the usual prices of our products or services, that the user \u201c<strong>rejects<\/strong>\u201d when trying to leave the website.<\/p>\n<p>Then we execute the \u201c<strong>retreat<\/strong>\u201d by offering a lower price, a discount, or some extra, right at the moment the user is about to leave our website.<\/p>\n<p>If we&#8217;ve done things right, and the user was interested in what we offer, it will be much more likely that they give us their email.<\/p>\n<h3>D) Scarcity of products or services<\/h3>\n<p>This is a very common resource that you&#8217;ve surely seen used on more than one occasion, in online stores, emails, popups, everywhere.<\/p>\n<p>Basically it&#8217;s used a lot because it works and gives good results.<\/p>\n<p>Even online stores that couldn&#8217;t possibly have stock problems, as is the case with Amazon, use this technique.<\/p>\n<p>In our subscription popups we can use this resource by indicating that the offer will only be available for a limited time, only a certain number of units or spots available in the case of an online training.<\/p>\n<p>[su_box title=&#8221;You may also be interested in&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]<a href=\"https:\/\/blog.mailrelay.com\/es\/2019\/04\/18\/formularios-de-mailrelay-con-bloom-sumome-y-thrive-leads\" target=\"_blank\" rel=\"noopener\">I want to add a pop up to capture subscribers!<\/a>[\/su_box]<\/p>\n<h2>But it&#8217;s not all popups!<\/h2>\n<p>We can also have landing pages to capture emails:<\/p>\n<p>[su_list icon=&#8221;icon: arrow-circle-o-up&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>For an event we&#8217;re going to hold<\/li>\n<li>A webinar<\/li>\n<li>Offering an ebook<\/li>\n<li>A contest[\/su_list]<\/li>\n<\/ul>\n<p>It would be a page whose goal is for the visitor to be able to subscribe, like the one you can see in the following image.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-14079 size-full\" title=\"Landing page\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/landing-page.jpg\" alt=\"Landing page\" width=\"602\" height=\"315\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/landing-page.jpg 602w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/landing-page-300x157.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/landing-page-110x58.jpg 110w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/p>\n<p>[su_box title=&#8221;Important&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]The rule is that, if we&#8217;re generating traffic to our website, we have to be able to obtain the emails of the people who visit the website. Otherwise we&#8217;d be wasting the investment we&#8217;re making. [\/su_box]<\/p>\n<h2>\u00b7 What do we do with inactive subscribers?<\/h2>\n<p>Over time, as we work with our email campaigns and send mailings, it&#8217;s very likely that some subscribers will gradually lose interest.<\/p>\n<p>It&#8217;s normal, but it can negatively affect the development and results of our sends.<\/p>\n<blockquote>\n<p style=\"text-align: center;\">Nobody stays interested forever!<\/p>\n<\/blockquote>\n<p>This is perhaps more common when we work B2C (business to customer), because normally the industrial customer tends to remain loyal for longer.<\/p>\n<h3>\u25ba  What types of inactive subscribers can we come across?<\/h3>\n<p>In my opinion there are at least two types of inactive subscribers:<\/p>\n<p>[su_list icon=&#8221;icon: arrow-circle-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>The subscriber who never opens the emails and simply deletes them. They select a group of emails and delete them all at once.<\/li>\n<li>The subscriber who goes from email to email deleting them with barely any attention.[\/su_list]<\/li>\n<\/ul>\n<p>You&#8217;ve surely done one thing or the other at some point. It&#8217;s normal, we receive many emails and can&#8217;t pay attention to everything, but from our perspective as managers of a company&#8217;s email campaigns we have to be careful with these subscribers.<\/p>\n<p><strong>The first case would be worse for our email campaigns<\/strong>, because they don&#8217;t even open the emails we&#8217;re sending. And this is very negative for engagement.<\/p>\n<p>But in the second case, although they open the emails, they don&#8217;t show much interest in what we&#8217;re sending them, nor in our products or services. Because they don&#8217;t click on the links we include.<\/p>\n<blockquote>\n<p style=\"text-align: center;\">Don&#8217;t confuse them with active subscribers who don&#8217;t buy<\/p>\n<\/blockquote>\n<p>Sometimes we&#8217;ll have subscribers who don&#8217;t buy, for now! but in the meantime they open our emails, share our articles, comment, and in general are active.<\/p>\n<p>These subscribers are very useful:<\/p>\n<p>[su_list icon=&#8221;icon: thumbs-o-up&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Because they share our content, increasing brand reach<\/li>\n<li>They can become advocates, recommending our products[\/su_list]<\/li>\n<\/ul>\n<p>Going back to the two previous cases, what we&#8217;ll perceive is a lack of clicks.<\/p>\n<p>And this is what we&#8217;ll have to be careful with, and use the features our email marketing tool gives us to keep our list healthy and, above all, effective.<\/p>\n<p>The first thing is perhaps to understand the process a subscriber goes through.<\/p>\n<h2>\u00b7 Common stages a subscriber goes through<\/h2>\n<p>Without aiming to be exhaustive, the general stages a subscriber would go through would be:<\/p>\n<h3>1) Discovery\/acquisition<\/h3>\n<p>It&#8217;s at this stage that the subscriber is captured, whether at a trade fair or event, or through our website or a landing page.<\/p>\n<p>If we&#8217;ve done things right, the usual thing is for the subscriber to be very active at this stage.<\/p>\n<h3>2) Subscriber<\/h3>\n<p>During this stage the subscriber will behave like a normal subscriber, opening the emails, replying, commenting. In this case the evolution would be toward customer.<\/p>\n<h3>3) Customer<\/h3>\n<p>At this stage the subscriber has already purchased our products or services, and has become a customer.<\/p>\n<p>It&#8217;s also common for a recent customer to open our emails regularly.<\/p>\n<h3>4) Loss of interest<\/h3>\n<p>After becoming a customer, we&#8217;ll have to make an effort to keep the customer&#8217;s interest, providing value, or otherwise they&#8217;ll gradually lose interest in our products or services.<\/p>\n<h3>5) Unsubscribe<\/h3>\n<p>At the moment they no longer have any interest in our mailings, the subscriber will unsubscribe.<\/p>\n<p>[su_box title=&#8221;Important&#8221; box_color=&#8221;#27334d&#8221; title_color=&#8221;#38aaf8&#8243;]If we don&#8217;t allow them to unsubscribe, by including unsubscribe links in our design, we&#8217;ll keep an uninterested subscriber on our list who, with their lack of engagement, will gradually affect our results. [\/su_box]<\/p>\n<p>One doesn&#8217;t matter, but as the volume grows, it does affect us.<\/p>\n<h3>\u25ba  And what about subscribers who could unsubscribe but don&#8217;t?<\/h3>\n<p>This is also very common, and they&#8217;re subscribers who behave as we&#8217;ve seen, deleting the emails.<\/p>\n<p>But they don&#8217;t unsubscribe from our contact list.<\/p>\n<p>In this case we&#8217;ll have to use a feature of our email marketing tool that allows us to \u201cdetect\u201d these subscribers.<\/p>\n<p>For example, Mailrelay has a star filter that scores subscribers&#8217; engagement and allows us to filter out those who don&#8217;t react much to our sends:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14081 size-full aligncenter\" title=\"Subscriber ranking in Mailrelay\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/ranking-estrellas.jpg\" alt=\"Subscriber ranking in Mailrelay\" width=\"530\" height=\"286\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/ranking-estrellas.jpg 530w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/ranking-estrellas-300x162.jpg 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2016\/12\/ranking-estrellas-110x59.jpg 110w\" sizes=\"auto, (max-width: 530px) 100vw, 530px\" \/><\/p>\n<p>This way we can segment inactive subscribers and separate them, moving them to other groups.<\/p>\n<h3>\u25ba  And once we&#8217;ve done this, what do we do?<\/h3>\n<p>The most important thing in this case would be to stop sending them the same things. Although it&#8217;s not necessary to delete them outright either. We can separate them into another group as we were discussing earlier.<\/p>\n<p>And in that case we&#8217;ll have more options for working with these subscribers in our email marketing campaigns:<\/p>\n<p>[su_list icon=&#8221;icon: arrow-circle-right&#8221; icon_color=&#8221;#38aaf8&#8243;]<\/p>\n<ul>\n<li>Sending them different mailings, perhaps with some promotion, or less usual <a href=\"https:\/\/www.joseargudo.com\/marketing-de-contenidos\/\" target=\"_blank\" rel=\"noopener\">content<\/a>.<\/li>\n<li>Keeping them separate to contact them only in specific cases, like the launch of a new product or feature, or in the case of a great offer.<\/li>\n<li>Sending them a mailing to confirm whether they&#8217;re still interested in our emails, and if not, to unsubscribe.[\/su_list]<\/li>\n<\/ul>\n<p>We can use whatever strategy we want, but the important thing is not to keep doing the same thing, because in that case we&#8217;d be ignoring a problem that isn&#8217;t going to solve itself.<\/p>\n<h3>\u25ba  How often should we review inactive subscribers?<\/h3>\n<p>This is variable, but at least once a month wouldn&#8217;t be bad, so that too many don&#8217;t pile up.<\/p>\n<h3>\u25ba  How long does a subscriber have to be inactive for us to consider them as such and unsubscribe them from our mailings?<\/h3>\n<p>There are many opinions on this; some consider three months, others six, or even a year.<\/p>\n<p>For me three months is enough; if in three months they haven&#8217;t been interested in anything we&#8217;ve sent them, it&#8217;s not likely that things will suddenly change. Always keeping in mind that there may be vacation periods in between, etc.<\/p>\n<p>Features like Mailrelay&#8217;s automate this process, but it can be done by hand with different filters.<\/p>\n<h2>Wrapping up<\/h2>\n<p>As you&#8217;ve been able to read throughout the post, the process for creating a good mailing involves a whole series of necessary steps, requirements, and actions to carry out that in a decisive way will be key to the success or failure of your campaigns.<\/p>\n<p>By following the advice I&#8217;ve given you and using tools like Mailrelay, the whole process becomes much simpler and, above all, we have a better chance of getting better results.<\/p>\n<p>This extensive guide on how to send a mailing has come to an end.<\/p>\n<p><strong>Let me know your questions about it so I can help you resolve them in the comments; at Mailrelay we have the best <a href=\"https:\/\/directoresdemarketing.colectivosdecompras.com\/experto-email-marketing-mailrelay-jose-argudo\/\" target=\"_blank\" rel=\"noopener\">email marketing experts<\/a>.<\/strong><\/p>\n<p><a href=\"https:\/\/www.joseargudo.com\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29785 size-full\" src=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2021\/04\/jose-argudo-4.png\" alt=\"joseargudo.com\" width=\"630\" height=\"250\" srcset=\"https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2021\/04\/jose-argudo-4.png 630w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2021\/04\/jose-argudo-4-300x119.png 300w, https:\/\/wpstaging.mailrelay.com\/wp-content\/uploads\/2021\/04\/jose-argudo-4-110x44.png 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before we talk about how to send a mailing, we need to look at a difference between what would be: Email marketing vs mass email. Let&#8217;s start with a little exercise, typical of talks and webinars: How many times a day do you check your email? It&#8217;s almost certainly more than once. And when you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":38736,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[92],"tags":[],"class_list":["post-54316","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-free-email-marketing-manuals"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to send a mailing? 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