Many customers have contacted us to know why in some occasions an user will get an email hours after it was sent. Outlook/Hotmail and other ISPs limit the number of messages that can be sent at a specific time period from a IP based on its reputation. Whenever an IP exceeds the limit of emails, […]
Whether you are using our free email newsletter software or another email marketing software, it is always important to find ways to increase the open and click rates of your newsletters. That is why for a long time we have been testing a very interesting technique discussed in forums and blogs, the possibility of increasing […]
The idea of this article came on a Saturday while walking in my neighborhood. I love to walk around and visit stores of all sizes, to find new ideas, and this occasion was no different. My walk took me to a recently opened grocery store. It is a small shop for quality products. They are […]
Deliverability is a key aspect of any email marketing campaign, that our newsletters end up in the SPAM folder, or not, depends on several factors. Some more technical and other related to always observing best practice policies. As for the technical part, you must not worry, the Mailrelay Team deals with this, and any doubt […]
The team of the Free email newsletter software detected that some systems installed to block advertising, such as banners and pop-up on the Internet may affect the display of your newsletters. This occurs especially when the sources of the images are being inserted through affiliate systems, such as TradeDoubler, TradeTracker or other systems. This practice […]
We receive many queries on our support department from users asking questions about the Real-time statistics of a campaign. This is a very important aspect offered by some free email marketing tools. In this article, we will explain a procedure that will allow you to generate a complete report on a database that was imported […]
It is possible that in certain situations, you have to handle subscriber complaints, even after they unsubscribed from your newsletters, they may contact you to complain that they are still receiving your emails. This sounds like a contradiction or a technical failure on our email marketing platform, but as we shall see, there are other […]
We always explain that you must generate your own database of subscribers. Preferably, by double opt-in, as this method is the most efficient in the generation of databases of quality. But sometimes this is not possible, you are not interested or just need to send your campaign as soon as possible. If for one reason […]
More and more people are using mobile devices, not just to contact friends and relatives, as well as to perform tasks that were previously done using a desktop. For example, a few years ago, we had to read our emails on our computers, but now, we can read them using our smartphones instantaneously, which means […]
Many companies still use “no reply” emails in their email campaigns. These accounts usually are created to send emails, but always encouraging a one-sided communication, as the address is telling your customers that you will not answer messages sent to this account. The reasons are varied, to explain the use of this type of account, from […]
